Shipping & Returns

Terms and conditions of sale

This agreement sets forth the terms and conditions that apply to the purchase of products and/or services from ALVIRA using the website ALVIRAreserves the right to change these terms and conditions without prior written notice at any time.

Please read this agreement carefully! By using this website to make on-line purchases of products, you agree to be bound by and accept the terms and conditions set forth in this agreement, and you represent that you are of legal age to enter into this agreement and become bound by its terms. This agreement contains important information about your rights and obligations, as well as limitations and exclusions that may apply to you.



  1.       Consent to use to electronic documents
    You hereby consent to the exchange of information and documents between you and ALVIRAover the Internet or by e-mail, and that this Agreement in electronic form shall be the equivalent of an original written paper agreement between us. You further agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
  2.       Order
    Before submitting an order for the purchase of Products using this website, you will be shown an order confirmation screen describing, among other things, the Product(s) to be ordered, the purchase price and any applicable charges for shipping and taxes. When you submit your order, such order will constitute an offer from you to ALVIRAato purchase the Product(s) described in the Order Confirmation, for the price and subject to the other charges, terms and conditions set out in the Order Confirmation. Orders are not binding on ALVIRAuntil accepted by ALVIRA. ALVIRAacceptance of your order is evidenced by return e-mail from ALVIRAindicating that your order has been accepted.
  3.       Cancellation
    ALVIRAreserves the right, in its discretion, to limit quantities, terminate accounts and to refuse or cancel any order, including after the order has been submitted, whether or not the order has been confirmed and your K-net\credit card charged. In the event that your order is cancelled after your payment has been processed ALVIRAwill issue a full refund.
  4.       Price
    All prices quoted are payable in Kuwaiti Dinars. Although ALVIRAstrives to provide accurate product and pricing information, errors may occur ALVIRAreserves the right to correct any errors in pricing or product information and to modify the prices of Products, at any time, without prior notice ALVIRAcannot confirm the price of a Product until after you submit an order for the Product.
  5.       Payment terms
    Terms of payment shall be determined at ALVIRAsole discretion. Payment shall be made by K-net, credit card and Visa unless some other pre-arranged method of payment has been accepted by ALVIRA.
  6.       Product availability
    The availability of certain Products may be limited, and Products may not be available for immediate delivery. ALVIRAmay revise or cease to make available any Products at any time without prior notice. In the event that ALVIRAis unable to deliver you a Product ordered due to lack of availability, ALVIRAwill notify you via e-mail and your order will be automatically cancelled with respect to such unavailable Product, provided that ALVIRAmay, in its sole discretion, contact you in order to allow you to maintain your order subject to a revised delivery time if and when the Product becomes available.
  7.       Shipping; taxes
    ALVIRAwill arrange for the shipping of the Product(s) ordered by you according to the delivery method you have chosen and to the address indicated in the Order Confirmation. Delivery times provided by vare estimates only. Unless otherwise stated, all prices quoted do not include shipping and handling charges and, where applicable, federal and state sales taxes. The applicable taxes and shipping charges will be shown separately on the Order Confirmation.
  8.       Ownership; risk of loss
    All Product(s) purchased from ALVIRA  are delivered to you by a third party delivery company, pursuant to a shipping contract. Since the actual delivery of your order can be impacted by many events beyond ALVIRA control once it leaves our facilities, ALVIRA cannot be held liable for late deliveries. ALVIRA will, however, work with you to ensure a smooth delivery.
  9.       Returns
    All Product returns are subject to the ALVIRA Return Policy, the terms of which are incorporated herein by reference. Some restrictions may apply.
  10.   Export laws
    Products sold or delivered under this Agreement shall be subject to export control laws and regulations of Kuwait. You agree to comply at all times with all such laws and regulations. You will defend and hold ALVIRA harmless against all claims, damages or liability resulting from breach of the foregoing.